Privacy policy
Arrow Wonders: Puzzle Tour
This privacy policy applies to the Arrow Wonders mobile game ("the App"), published by Candeo Games LLC ("we").
Data Controller
Candeo Games LLC — support@candeogames.com
Data We Collect
Arrow Wonders requires no account and never asks for your name, email or phone number. Your progress and settings are stored only on your device.
| Data | Source | Purpose | Legal basis |
|---|---|---|---|
| Advertising ID (device identifier), coarse location derived from IP address, device model and OS, diagnostics | Google AdMob (ads SDK) | Serving ads, preventing ad fraud, measuring ad performance | Your consent (personalized ads; GDPR Art. 6(1)(a)); legitimate interest (non-personalized ads and fraud prevention) |
| Anonymous usage events: which level started and ended, in how many attempts, hint use, ads watched, daily gift collected, app version, country (from IP), device type; a randomly generated app-instance ID | Google Firebase Analytics | Improving the game: seeing which levels are too hard and where players stop | Your consent (the consent form in the EEA/UK, the in-app switch everywhere) |
| Purchase receipt (product ID, transaction state) | Google Play / App Store | Recognizing and restoring the "Remove Ads" purchase | Performance of a contract (GDPR Art. 6(1)(b)) |
We do not sell your personal data. The data above is shared only with the Google services named; their servers may be located outside your country (including the United States). Transfers rely on the European Commission's standard contractual clauses and Google's Data Processing Terms.
Your Choices and Controls
- In the App (everyone): Settings → Privacy lets you turn off "Personalized ads" and "Send anonymous usage data". With personalized ads off you still see ads, but they are not chosen using your activity; with usage data off no events are sent.
- EEA, UK and Switzerland: Google's consent form (IAB TCF v2.2) is shown on first launch. You can change your decision at any time via Settings → Privacy → "Privacy options". Without consent, ads are not personalized and analytics stays off (Google Consent Mode).
- US states (California CCPA/CPRA, Virginia, Colorado, Connecticut, Utah, Texas, Oregon and others): exercise your right to opt out of the "sale" or "sharing" of personal information with the same "Privacy options" button and the "Personalized ads" switch. You will not be treated differently for exercising any right.
- iOS: Apple's App Tracking Transparency prompt is shown; if you decline, ads are not personalized.
- Device level: you can reset or delete your advertising ID in Android and iOS settings.
- Delete my data: Settings → Privacy → "Delete my data" deletes the analytics identifier and data tied to this device. Uninstalling the App removes all game data stored on the device.
Retention
Analytics events are kept for at most 14 months; ads-SDK data is kept according to Google's own policies. Purchase records stay with the store. Data on your device stays there until you delete it.
Children's Privacy
The App is not directed at children under 13; it is listed for ages 13 and up, and we do not knowingly collect data from children. If you believe a child has provided data, write to us and we will delete it.
Your Rights
Under the GDPR, the UK GDPR, Türkiye's KVKK and applicable US state laws you may ask what data we process, request access, correction or deletion, object to processing, withdraw consent, and lodge a complaint with your supervisory authority. Send requests to support@candeogames.com; we answer within 30 days. Because we keep no accounts, we may need your device's advertising ID or app-instance ID to match a request to any data.
Changes
This policy may be updated; the current version and its date are always published on this page.