Terms of service
Water Sort Color: Potion Lab
1. Who we are and acceptance
Water Sort Color: Potion Lab (the "App") is published by Candeo Games LLC ("we", "us"). Email: support@candeogames.com. .
By downloading, installing or using the App you agree to these terms. If you do not agree, please do not use the App.
2. Who may use the App
The App is intended for users aged 13 and over. If you are under the age of majority where you live, please use the App, and especially make purchases, only with the permission of a parent or guardian.
3. Your license
We grant you a limited, personal, non-exclusive, non-transferable, revocable license to download and use the App for personal, non-commercial entertainment on devices you own or control, in line with these terms and the rules of the app store you downloaded it from. You may not: copy, modify, translate or create derivative works of the App; reverse engineer, decompile or disassemble it, except where the law expressly allows this; remove notices of ownership; use cheats, bots, exploits or unauthorized software that change how the App works; interfere with ads or ad measurement; or use the App for any unlawful purpose.
4. Virtual items
The App may let you earn or buy virtual items such as coins, boosters (for example undo, hints or an extra bottle) and cosmetic items. Virtual items are licensed to you, not sold. They have no monetary value, cannot be exchanged for real money, goods or services, and cannot be transferred or sold to others. Consumable items are used up when you use them. We may change the balance of the game (for example prices in coins or reward amounts) to keep it fair and fun, but we will not remove items you have paid for with real money except as permitted by law. Every level can be completed without boosters or purchases.
5. Purchases
- All in-app purchases are processed by Google Play or the Apple App Store and are subject to their terms and payment and refund rules. Prices are shown by the store in your local currency before you confirm a purchase.
- Permanent (non-consumable) purchases, such as the ad-free purchase, can be restored with "Restore purchases" on the same store account.
- Game progress and consumable items (such as coins) are stored on your device. If you uninstall the App, reset your device or change devices, they may be lost and cannot be restored by the store. Permanent purchases remain restorable.
- The ad-free purchase removes interstitial ads. Rewarded videos, which you choose to watch in exchange for a bonus, stay available and optional.
- Refunds are handled by the store you bought from; please contact it directly. Where the law gives you a right of withdrawal for digital content, you agree that delivery starts immediately after purchase, and you acknowledge that this may end the withdrawal right to the extent permitted by applicable law.
6. Advertising
The App shows ads provided by third parties (currently Google AdMob). Advertisers are responsible for their ads. A reward promised for watching a rewarded video is granted only after the video has been watched in full. Ads are not always available, and we cannot guarantee that an ad will be available when you want to watch one.
7. Online features and changes to the App
The App can be played offline. Some features, such as ads and remotely updated game settings, need an internet connection. We may update, change, suspend or discontinue the App or any feature at any time, for example to fix bugs, balance levels or comply with the law. Updates may be required to keep using the App.
8. Intellectual property
The App and all of its content, including the characters Grumbold and Cinnamon (Tarçın), artwork, animations, music, sounds, text, levels and software, belong to Candeo Games LLC or its licensors and are protected by copyright, trademark and other laws. "Candeo Games" and "Water Sort Color: Potion Lab" are brands of Candeo Games LLC. All rights not expressly granted to you are reserved.
9. Feedback
If you send us ideas or suggestions, we may use them without any obligation to you.
10. Disclaimer
To the extent permitted by law, the App is provided "as is" and "as available". We do not promise that it will be uninterrupted, error-free or compatible with every device. This does not affect any statutory rights you have as a consumer, including rights regarding digital content that is faulty or not as described.
11. Limitation of liability
To the extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for loss of data, profits or goodwill, arising from your use of the App. Our total liability to you for all claims relating to the App is limited to the amount you paid for in-app purchases in the 12 months before the claim arose, or USD 50 if greater. Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, such as liability for death or personal injury caused by negligence, or for fraud.
12. Termination
You may stop using the App at any time by uninstalling it. We may suspend or end your license if you seriously or repeatedly breach these terms. Sections 4 and 8 to 14 survive termination.
13. Governing law and disputes
If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring claims in the courts or consumer dispute bodies available to you there. Before starting a formal dispute, please contact us at support@candeogames.com so we can try to solve the problem.
14. Additional terms for the Apple App Store version
- These terms are between you and Candeo Games LLC only, not with Apple Inc. ("Apple"). Candeo Games LLC, not Apple, is solely responsible for the App and its content.
- Your license is limited to using the App on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions; the App may also be used by other accounts associated with you through Family Sharing or volume purchasing where applicable.
- Apple has no obligation to provide maintenance or support for the App. Support is provided by us at the email above.
- If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) of the App. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App; any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our responsibility to the extent they cannot be disclaimed.
- We, not Apple, are responsible for addressing any claims by you or any third party relating to the App or your possession and use of it, including product liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims under consumer protection, privacy or similar laws.
- If a third party claims that the App or your possession and use of it infringes that third party's intellectual property rights, we, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of that claim.
- You represent that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
- You must comply with applicable third-party terms (for example your wireless data service agreement) when using the App.
- Apple and its subsidiaries are third-party beneficiaries of these terms, and upon your acceptance Apple will have the right to enforce them against you as a third-party beneficiary.
15. Changes to these terms
We may update these terms. The current version and its effective date are always published on this page. If a change is significant, we will tell you in the App. If you keep using the App after a change takes effect, the updated terms apply; if you do not agree, please stop using the App.
16. General
If any part of these terms is found invalid, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not transfer these terms; we may transfer them to an affiliate or to a successor that takes over the App. If there is a conflict between language versions of these terms, the English version prevails to the extent permitted by law.
17. Contact
Candeo Games LLC
Email: support@candeogames.com